TERMS AND CONDITIONS
Product Information and Photography
We make every effort to accurately display product colours, images, descriptions and details on our website. However, colours may appear differently depending on your device or screen settings.
Many of our products are handmade, crafted or supplied by third-party manufacturers and minor variations may occur.
All measurements, dimensions and specifications provided on our website are approximate and should be used as a guide only.
Availability and Pricing
All prices are displayed in New Zealand Dollars (NZD) and include GST unless otherwise stated.
While we take reasonable care to ensure pricing and product information is accurate, errors may occasionally occur. If a pricing or description error is identified after an order is placed, Pins & Needles reserves the right to cancel the order and provide a full refund or offer the customer the option to proceed at the correct price.
Acceptance of an order confirmation does not guarantee product availability. If an item is unavailable, damaged or cannot be supplied for any reason, we will contact you and provide a refund or suitable alternative where agreed.
Loyalty Programme
Pins & Needles may offer a loyalty programme to reward customers for purchases and engagement with our business. Every $100 spent will earn $10 loyalty points which you can utilise at your next purchase or stack over a 9-month period.
Membership, points, rewards and benefits are subject to the specific terms of the programme.
Points have no cash value and cannot be transferred, sold or exchanged for cash.
Pins & Needles reserves the right to amend, suspend or discontinue the loyalty programme, including points balances and rewards, at any time upon reasonable notice.
Gift Vouchers
Pins & Needles gift vouchers are available for purchase in store only and are not currently available for purchase through our website.
Gift vouchers are redeemable for merchandise only and cannot be exchanged for cash, refunded or transferred.
Gift vouchers are the responsibility of the holder and will not be replaced if lost, stolen or damaged unless required by law.
Gift vouchers are valid for 3 years from date of purchase.
Copyright Notice:
Unless otherwise stated, all content on this website, including photographs, product images, graphics, logos, text and other materials, is the property of Pins & Needles or its licensors and is protected by copyright laws.
No content from this website may be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission from Pins & Needles.
Product names, trademarks and brand names featured on this website remain the property of their respective owners.
